Refund Policy

Arrexia offers paid subscription plans that may be billed monthly or annually. Subscription pricing and the applicable billing period are displayed before you complete your purchase.

Paid Arrexia subscription purchases processed through Paddle are sold by Paddle, which acts as the Merchant of Record and authorized reseller for those transactions. Paddle processes the payment and provides applicable payment-related buyer support.

You may cancel your paid subscription through the subscription management options available in your Arrexia account or through the applicable Paddle customer portal.

Cancellation prevents future renewal and normally takes effect at the end of your current paid billing period, unless applicable law requires otherwise. You may continue using the paid service until the end of that period, subject to these Terms and any applicable service restrictions.

Payments are generally non-refundable, including for unused portions of a subscription period, except where a refund is required by applicable law or otherwise approved through the applicable payment and refund process.

Refund requests relating to purchases processed by Paddle are handled under Paddle's applicable buyer support and refund process. Mandatory statutory rights available to you under applicable law are not affected by this policy.

If a payment is refunded, reversed, or otherwise returned, access to the corresponding paid subscription or paid features may be adjusted or terminated as appropriate.

This Refund Policy should be read together with our Terms of Service and Privacy Policy.

If you need assistance with a subscription, cancellation, or refund request, contact us at support@arrexia.app.